Click Open Preferences or Click the Apple logo in the top left of the screen.Ĩ. If the video icon on the right of the URL bar still shows a red X or you’re still seeing the “Permission denied” message, then you’ll also need to adjust the Chrome permissions in your Mac’s System Preferences.ĥ. Refresh the web page to enable the changes.Ĥ. Make sure that Camera and Microphone are both toggled on/set to the right (blue).Ĭ. Click the lock icon on the left side of the URL address bar.ī. If you don’t see the pop-up, continue with step 3a.Ī. When prompted, click Allow for both the microphone and video from the pop-up. If you do not see the pop-up window or see a “Permission denied” message, continue with the next steps.ģ. When you first go to the classroom website, ensure that you’re clicking Allow for both microphone and video. Use these steps to ensure that Google Chrome and your Mac have the correct permissions. If your browser’s Microphone/Camera permissions are not properly set, you will see “Permission denied” on the classroom login screen.
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